Question 1

What is Biofy and how is it different from Linktree?

Accepted Answer

Biofy is a self-improving link-in-bio built for creators who monetize. Unlike basic link-in-bio tools, Biofy helps you understand what works, suggests clear improvements, and — if you choose — can automate optimizations over time. You always stay in control.

Question 2

How do I create my first profile?

Accepted Answer

After logging in, you'll be guided through a simple setup flow. You can start from a ready-made layout for your use case or build your profile manually by adding links and blocks. Biofy will then surface helpful suggestions as your profile gets traffic.

Question 3

Can I use my own domain name?

Accepted Answer

Yes! Business Tier users can connect custom domains (e.g., yourname.com) directly to their Biofy profile with free SSL included.

Question 4

What are the different subscription tiers?

Accepted Answer

Biofy offers four tiers: Free (Essentials), Growth (Advanced blocks & insights), Pro (AI-powered insights with optional Autopilot), and Business (Teams, agencies & custom domains). Each tier is designed to scale as your revenue grows.

Question 5

Can I cancel my subscription any time?

Accepted Answer

Absolutely. You can cancel your subscription from your account settings at any time. You'll retain access to premium features until the end of your billing cycle.

Question 6

Do you offer refunds?

Accepted Answer

While our standard policy is non-refundable, we handle refund requests on a case-by-case basis. Please contact our support team if you have unique circumstances.

Question 7

How does the Email Capture integration work?

Accepted Answer

You can collect subscriber emails directly on your profile. Biofy integrates with ConvertKit and Mailchimp, or you can export your leads as a CSV from our internal database.

Question 8

Is the Booking Block compatible with Calendly?

Accepted Answer

Yes! Our booking block currently supports Calendly and Cal.com, with more native integrations coming soon.

Question 9

Are the layouts mobile-responsive?

Accepted Answer

Every Biofy profile is built using responsive Bento Grid architecture, ensuring your hub looks stunning on everything from an iPhone to a 4K monitor.

Question 10

Does Biofy change my profile automatically?

Accepted Answer

Biofy never applies changes automatically unless you explicitly enable Autopilot. You are always in control, and any automation runs on a scheduled cadence and is always reversible.

Question 11

How does the AI choose what to improve?

Accepted Answer

Biofy analyzes performance signals like clicks, engagement, and layout order to identify what's working and what isn't. On Free and Growth plans, insights are based on clear rules and analytics. On Pro plans, AI helps prioritize and explain improvements — but automation only runs if you enable Autopilot.

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