Refund Policy
We want you to be completely satisfied with Biofy. Our refund policy is designed to give you peace of mind while you explore our architect tools.
14-Day Money-Back Guarantee
If you are not satisfied with your subscription for any reason, you may request a full refund within 14 days of your initial purchase. We want you to be completely satisfied with Biofy.
How to Request a Refund
To request a refund, simply contact our support team at support@biofyl.ink. We will process your request immediately, no questions asked.
Payment Processing
All financial transactions and refunds are handled by our authorized Merchant of Record (MoR). Refunds will be issued to the original payment method in accordance with the MoR's standard processing times (typically 5-10 business days).
Have Questions?
Our support team at Nexara Labs is here to help you with any billing or refund inquiries.
Contact Support